Q1. Why do so many customers establish long-term cooperation with us? We are a research and development manufacturer of pigments since 1998. We have more advantages in quality and price Q2. What products can we develop and produce? We are a one-stop pigment supplier, able to research and develop more effect pigments according to the market demand, to solve the industry problems for you Q3. Can I order a sample? Yes, we welcome sample orders to check quality. Mixed samples are also acceptable. Q4. What about lead time? A: It will take 3-5 days for the sample, and 1-2 weeks for mass production over the order quantity Q5. Is there a minimum quantity for an order? The minimum order quantity is 25kg per color. Samples can be inspected Q6. How do you deliver the goods? How long will it take to get there? We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Air and sea are also optional. Q7. How does the order work? A: First, please tell us your request or application. Secondly, we quote according to your request or our suggestion. Third, the customer confirms the sample and places the deposit of the official order. Fourth, we arrange production. Q8. Can you print my logo? Yes. Please inform us formally before our production and confirm the design according to our sample first. Q9: How to deal with the failure? A: First of all, our products are manufactured under strict quality control system, and the rate of defective products is no more than 0.2%. Second, if there is any problem with our products, we will send new good powder with your new order, in smaller quantity. for For unqualified products, we will send them to you again, or discuss solutions, including recall, according to the actual situation.